Boise, ID

I have had no trouble reaching a human at my new specialty pharmacy company.

But I have had big trouble connecting with one who could and actually WOULD help me.

I finally connected with an angel named Michael. Michael helped me more than a dozen others had over the last four weeks.

He not only listened to me whine, he started a process to correct the errors that had happened up until that point in time.

I told Michael that if we were in the same room I’d hug and kiss him!

I could almost hear him blushing over the phone…

Since I can’t hug Michael in person, I’m sending him a Thank You gift and note card expressing my appreciation.

Hopefully Michael likes Chicago popcorn as much as I do.